Syncing Facebook and LinkedIn

Why can't I add my Facebook and LinkedIn address book?

Facebook made significant changes to their public APIs back in early 2016; these are the changes to be aware of:

  • There is no way to connect your Facebook (or Instagram) address book to your Contacts+ account.
  • You will not see Facebook profiles suggested in the Updates section of your Contacts+ account.

While we understand these changes are frustrating, Contacts+ is committed to building powerful tools to help you build relationships with your network. We'll continue working on new ways to keep your contacts in sync, up-to-date, and accessible everywhere you need them. Also, unlike some other services, we're committed to making sure that your data is always portable—meaning, you can export all your contacts whenever you like. They belong to you.

We have also halted support for contact upload from LinkedIn. LinkedIn has silently introduced a new privacy setting that by default disables email addresses from being exported from LinkedIn. This means that when you do an export, the file will largely be void of email addresses for your connections.

We fundamentally believe that you should own your relationships and the data in your address book. Unfortunately, it appears that LinkedIn has taken further steps to lock data into their own platform. Read more. Because we rely heavily on email addresses to de-duplicate contacts in your address book, we've opted for not uploading LinkedIn data at this point.

We will continue monitoring the status of this change by LinkedIn and update our apps accordingly should anything change.

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