How can I connect my Outlook (or Microsoft 365) address book to my Contacts+ account?
If you're connecting your Outlook address book in the Contacts+ for Web app, you can do so from your Sync Sources.
If you're connecting your Outlook address book from the Contacts+ for Android app, navigate to Settings >> Contacts >> Synced Accounts >> tap on "+" icon
Can all contact information be synced with Outlook?
Contacts+ support an unlimited number of phones and emails per contact.
However, unfortunately, there are limitations on how many phone/emails can be saved to a contact on Outlook.
The limitations are:
- Up to 3 email addresses
- 2 phones per type: Business, Home, Mobile, Other
- 1 Assistant phone
- 1 Fax per type: Business, Home, Other
- 1 Pager
There are also similar limitations on other fields such as physical addresses, websites, etc.
When a contact on Contacts+ has more than the above mentioned limits of a certain field (phone, email, etc.) only the first data items will be synced with Outlook.
In some cases Contacts+ may be able to increase the above limitation a bit by syncing phones as "Other" even though they have a different label in Contacts+.
Click here to view the complete list of fields supported by Outlook.
Can I connect my Outlook if my account has two-factor authentication enabled?
Yes, two-factor authentication should not affect your ability to connect.
Are there any photo size limitations in syncing photos between Contacts+ and Exchange?
Yes. The maximum image size Exchange Web Services (EWS) permits is 2GB. Keep in mind that the vast majority of services (including Contacts+) don't upload images larger than 32/36 kB. Contacts+ software does not download images larger than 128 kB. Our photo push does not touch photos larger than 8MB.
Do Contacts+ tags sync with Outlook contacts?
Unfortunately, not at this time. However, we plan to sync Contacts+ Tags with Office 365/Exchange/Outlook in the future.
What versions of Microsoft Exchange server (on-premises / self-hosted Exchange) do Contacts+ support?
Contacts+ currently supports Exchange Server 2016, 2013, and 2010.
To connect these types of sync sources please contact support as this is disabled by default